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If government officials or even a rogue employee wanted to, they could unencrypt your data at the company’s servers.
One downside for the truly security-paranoid is that SugarSync doesn’t let you use a password that only you know. Once your data is on SugarSync’s servers, it’s encrypted with 256-bit AES, another industry standard used by banks and other organizations that require a high level of security. Like most websites today, SugarSync uses HTTPS encryption (formerly called SSL and now TLS) for transferring your files, and I’m happy to report that the site scores an A+ for its TLS server setup on Qualys SSL Labs (Opens in a new window) server test. Unfortunately, it doesn’t use an authenticator app that implements the standard one-time-password algorithm. I’m happy to see that SugarSync supports SMS-based multifactor authentication (aka two-factor authentication, or 2FA). Most syncing apps make it easier to find the app download link. You have to hunt for the installer elsewhere on the SugarSync site.
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One minor annoyance is that when you log into your account on the website on a second computer, there’s no download link in your account pages to install the software on the second system. It’s a good option for those who want to replicate the folder structures on multiple machines. OneDrive does let you do something similar with the main user folders-Documents, Pictures, and so on-but SugarSync expands the capability to any location on your drive. This can complicate things, which is why OneDrive and Google Drive don’t offer the option. It lets you map a folder on one system to one on another. IDrive, an online backup service that also includes syncing features, charges $79.50 per year for 2TB with unlimited devices. Microsoft charges $6.95 for 1TB, and that plan includes all the downloadable Office applications.
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The business plan includes a full terabyte for $55 per month-but that’s more than 10 times the competitors’ rate of $10 for 2TB. To get to half a terabyte, you pay $18.95 per month. You could drop down to SugarSync’s $7.49-per-month plan, but that only gets you 100GB. For $9.99, you get 250GB of storage-that’s eight times the rate you pay for the equivalent tiers on Apple’s iCloud, Box, and Google Drive. SugarSync’s pricing is well above the going rate for cloud storage and syncing services. (Editors' Note: SugarSync is owned by Ziff Davis, PCMag's parent company.) How Much Does SugarSync Cost?
Most competitors have moved to a special folder setup where all your cloud files live inside a synced folder along with any subfolders, which can eliminate complexity, however. SugarSync has redesigned its apps since our last review, but it’s still overpriced for today’s market and offers fewer security and sharing options than its competitors. SugarSync was an early innovator in the cloud storage and syncing space, letting you mark any file anywhere on your system for syncing.
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